Google My Business

You can view and respond to reviews directly from your dashboard to build trust and engagement with customers.

Verification can be completed via postcard, phone, or email depending on your business eligibility.

Use the “Add business” option in your dashboard or upload locations in bulk using a spreadsheet if you manage many branches.

Go to “Edit profile,” select “Business information,” then update your hours. You can also add special hours for holidays or events.

Be polite, thank customers for positive feedback, and address concerns in negative reviews calmly. Offer solutions and show that you value customer input.

Keep your profile complete and accurate, add photos regularly, collect positive reviews, use relevant keywords, and post updates frequently.

Edit your address in the “Business information” section. You can also adjust the map pin to ensure accurate location details.

Turn on messaging in your dashboard and install the Google Maps app to respond to customer inquiries quickly.

Google typically offers verification via postcard, phone, email, or video. Follow the instructions in your dashboard, enter the verification code (if applicable), and complete the process to confirm your business ownership.